Privacy Policy
1. Introduction
PIXSEL CA INC. is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use pixsel.ca.
2. Data Controller
Company: PIXSEL CA INC.
Business Number (BN): 727935363
Registered office: Toronto, Ontario, Canada
Operating address:
241 Sea Ray Ave
Innisfil, ON L9S 0L9
Canada
Email: support@pixsel.ca
3. Information We Collect
We may collect the following personal information:
name
email address
phone number
billing and shipping address
order and transaction details
payment information (processed by third parties)
IP address
device and browser information
website usage data (analytics)
4. Purpose of Data Collection
Your personal information is used to:
process and fulfill orders
send order confirmations, invoices, and shipping updates
respond to inquiries and customer support requests
communicate with you regarding your orders
send marketing communications (only where consent has been provided)
improve website functionality and user experience
detect and prevent fraud
comply with legal and regulatory obligations
5. Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
6. Disclosure of Information
We may share your information with trusted third parties only as necessary to operate our business, including:
payment processing providers
shipping and logistics carriers
website hosting providers
analytics and marketing service providers
These parties are required to handle your information securely and in accordance with applicable laws.
We do not sell personal information.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
8. Data Security
PIXSEL CA INC. implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
9. Analytics and Tracking Technologies
We may use analytics and tracking tools, including cookies and similar technologies, to:
analyze website traffic and usage
improve website performance
enhance user experience
support marketing and advertising efforts
You may manage cookie preferences through your browser settings.
10. Email Communications
If you have provided consent, you may receive emails related to:
order updates
product information
promotions and offers
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
11. Surveys and Feedback
We may occasionally contact you to request feedback or conduct surveys regarding:
product satisfaction
service quality
ordering experience
This information is used strictly for internal improvement purposes.
12. Your Rights
You have the right to:
request access to your personal information
request correction of inaccurate information
withdraw consent to certain uses of your data, where applicable
To exercise your rights, contact us at: support@pixsel.ca
13. International Data Transfers
Your information may be processed or stored outside of your province or country, including by third-party service providers.
In such cases, your information may be subject to the laws of those jurisdictions.
14. Changes to This Policy
PIXSEL CA INC. reserves the right to update this Privacy Policy at any time.
Changes take effect upon publication on the website.
15. Contact
For questions, concerns, or requests regarding this Privacy Policy, contact:
PIXSEL CA INC.
241 Sea Ray Ave
Innisfil, ON L9S 0L9
Canada
Email: support@pixsel.ca