Contact information
If you have questions about our products, an order, shipping, or returns, the PIXSEL CA. team is available to assist you.
Customer Support
For all inquiries including product questions, order assistance, warranty claims, or return requests, please contact us by email.
Email: support@pixsel.ca
Please include the following information when contacting support regarding an order:
Order number
Name used for the purchase
Description of the request or issue
Photos (if reporting a damaged or defective product)
Including these details will help us resolve your request more quickly.
Business Hours
Customer support inquiries are typically reviewed during standard business hours.
Responses are generally provided within 1–2 business days.